Shipping policy

Shipping Policy

Last Updated: January 06, 2026

At Sheyolo, we are committed to delivering your office wear jewelry safely and promptly to customers Across Indian. This Shipping Policy outlines the terms for shipping, delivery, and related matters for purchases made through our e-commerce platform.

1. Shipping Destinations

  • We currently across India. Please enter your PIN code at checkout to confirm availability.
  • We do not ship to international addresses at this time.

2. Shipping Charges

  • Free Standard Shipping on all orders.
  • No hidden charges; shipping is complimentary to make your shopping experience seamless.

3. Processing and Delivery Time

  • Orders are typically processed and dispatched within 2-4 business days from the date of order confirmation (excluding holidays and weekends).
  • Estimated Delivery Time: 4-7 business days from dispatch, depending on your location.
  • Ready-to-ship items may be delivered faster. Customized or made-to-order jewelry may take additional time (notified at purchase).
  • Delivery times are estimates and may vary due to unforeseen circumstances like weather, holidays, or courier delays.

4. Order Tracking

  • Once your order is dispatched, you will receive a confirmation email/SMS with the tracking number and courier details.
  • You can track your shipment in real-time via the courier's website or through your account on our platform.

5. Secure Packaging and Insurance

  • All jewelry is packed in tamper-proof, secure packaging to ensure it reaches you in perfect condition.
  • Shipments are fully insured during transit until delivered to you.

6. Delivery Process

  • Deliveries are handled by reputed courier partners (e.g., Blue Dart, Delhivery, or similar).
  • A signature may be required upon delivery for security.
  • If you are unavailable, the courier will attempt redelivery (up to 2-3 times). Failed deliveries may be returned to us, and re-shipping charges may apply.

7. Delayed or Lost Shipments

  • In case of delays beyond the estimated time, please contact our support team.
  • If a shipment is lost in transit (rare occurrence), we will investigate with the courier and either reship the order or provide a full refund.

8. Changes to Orders

  • Address changes are possible only before dispatch. Contact us immediately if needed.
  • Once dispatched, changes are not feasible.

9. Exceptions

  • Delivery to certain remote areas within Tier 2 cities may take longer or require alternative arrangements.
  • During peak seasons (e.g., festivals, sales), slight delays may occur.

10. Contact Us

For shipping-related queries: Sheyolo Email: teamsheyolo@gmail.com Phone: +91 6370945854
We strive to ensure a smooth and delightful delivery experience!

The other policies (Privacy Policy, Refund Policy, and Terms of Service) remain as previously provided, with the Refund Policy's 15-day return window aligning well with standard delivery timelines. If you'd like any adjustments to integrate this new section or update existing ones, let me know!